Privacy Policy

1. Introduction

 Tordoo is deeply committed to protecting your privacy. This policy outlines the types of data we collect, how it is used, and the measures we take to safeguard it to ensure a secure and reliable user experience.

2. Data Collection

•Account Information: Name, email, phone number, and business address.

•Shipment Data: Recipient names, addresses, and customer phone numbers for delivery purposes.

•Location Data: We collect geographic location data from drivers during working hours only to provide real-time tracking features and order status updates.

3. How We Use Your Data

•To operate and manage the platform and provide necessary technical support.

•To improve delivery accuracy and facilitate seamless communication between merchants, drivers, and customers.

•To generate highly accurate financial and operational reports specific to your business.

4. Data Security 

We utilize advanced encryption technologies and strict security protocols to prevent unauthorized access to your data. All data is stored on protected cloud servers and undergoes regular backups to ensure data integrity.

5. Third-Party Disclosure 

We do not sell, trade, or leak your data or your merchants' data to any third parties. Information is only shared with parties directly involved in the delivery process to ensure service fulfillment.

6. Cookies

 We use cookies to enhance the browsing experience, save user preferences, and facilitate faster logins and improved performance.

7. User Rights 

Subscribers have the right to access, modify, or request the export of their data from the system at any time. They also have the right to request account closure and data deletion in accordance with signed contractual agreements.

8. Policy Amendments Tordoo 

reserves the right to update this Privacy Policy as necessary. Users will be notified of any material changes through the platform’s communication channels